RESEARCH ARTICLE
descriptionPDFContribution of Government Electronic Payment Gateway (GEPG) towards
Effectiveness of Revenue Collection: A Case of TRA Iringa Regional Office
Year 2022, Volume: 5, Issue: 1, 6-15, 2022-02-18
Mallya. D. William
Abstract
Government electronic payment gateway (GePG) could not only help to overcome the
challenges of corruption, tax evasion, tax exemption but also may facilitate the effectiveness
and efficiency in revenue collection performance. However, there is little knowledge about
the contribution of government electronic payment gateway system on revenue collection.
This paper focuses on the assessment of contribution of government electronic payment
gateway in effectiveness of revenue collection performance. The study was carried out in
Iringa TRA Regional office. Mixed method include interview, questionnaire and
documentary review were used to collect data from Iringa TRA Regional office. The
quantitative data were analyzed using Statistical Package for Social Sciences (SPSS), while
qualitative information was analyzed using content analysis. The study findings indicated that
government electronic payment gateway system plays a significant role on effectiveness
revenue collection performance. This is supported by the fact that the system facilitates
transactions by eliminating the use of cash in government payments, enhance budget
compliance, ensure compliance with rules and regulations, facilitate transferring of
government income, reduce cost of compliance and reduce cases of taxes invasion or offense.
The study concludes that efforts on taxes invasion, pro-poor taxation, cost of compliance and
budget compliance is suggested for effectiveness revenue collection performance as it is
lower than 80% decision criteria. This should go along with strengthening the use of
electronic payment gateway system for effective and efficiency revenue collection
performance.
Keywords
Government electronic Payment Gateway System, Effectiveness on revenue
collection performance, Iringa TRA Regional office
Details
Journal Section
Research Article
Authors
Mallya. D. William
Publication Date
2022-02-18
Submission Date
0000-00-00
Acceptance Date
0000-00-00
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