RUAHA CATHOLIC UNIVERSITY

This study analyzed the influence of employee behavior intentions on the adoption of electronic government systems in Tanzania, using the Traffic Management System (TMS) in the police force in Iringa Municipality as a case study. The study's particular objectives were to i) Examine the influence of employee attitude on Iringa Municipality's traffic management system; ii) examine the influence of subjective norms on Iringa Municipality's traffic management system, and iii) To examine the influence of perceived behavior control on Iringa Municipality's traffic management system. The study employed quantitative research methods where the survey design was used. Data that informed the current study was accrued from the Iringa municipality police force and although the targeted sample size of the study was 118 respondents, only 109 respondents completed the questionnaire, and respondents were recruited using the simple random sampling technique. Data were descriptively analyzed using correlation and multiple regressions, allowing the researcher to test the hypothesis and determine the cause-and-effect link. The study's findings show that employees' attitudes have a significant influence on the implementation of traffic management systems in Iringa Municipality. Similarly, study findings demonstrated that subjective norms in traffic control systems have a significant favorable influence. In addition, the findings show that perceived behavior control has a significant positive impact on the adoption of traffic management systems in the Iringa Municipality. According to the findings, elements of employee attitudes, subjective norms, and perceived behavior control that have a minor impact on TMS adoption should be eliminated, while those with significant positive impacts should be boosted to promote TMS adoption.

Employee Behavior Intention, Electronic Government System Adoption, Traffic Management System (TMS), Police Force